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SPECIFICATION CLOTH / CHANGES

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THREAD RECORD 03

Cancellation & Refunds

How introductory calls and separately agreed engineering work are generally changed or cancelled. Last updated: August 28, 2026.

01

Initial call

The first enquiry conversation is free. Please send notice if you cannot attend so the time can be released or moved.

02

Project agreement

Paid discovery, design or engineering work is governed by its written proposal or contract, including milestone, change and cancellation terms.

03

Schedule changes

Tell us as early as possible when priorities or access change. We will identify work already completed, reserved capacity and the safest stopping point.

04

Refund review

Questions are reviewed against the applicable agreement, delivered work and committed third-party costs. Write to [email protected].